Privacy Policy

Last updated: January 2024

LustraCar Detailing ("we", "us", "our") operates this website and provides auto detailing services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact details such as name, email address, and phone number submitted through our contact form.
• Vehicle information you provide when requesting a quote (make, model, service needed).
• Technical data such as browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

• To respond to quote requests and inquiries.
• To schedule and confirm detailing appointments.
• To improve our website and services.
• To send occasional promotional communications, only if you have opted in.

3. Legal Basis for Processing

We process your personal data based on your consent, our legitimate business interests in providing and improving our services, and, where applicable, to comply with legal obligations under the General Data Protection Regulation (GDPR) and Spanish data protection law.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (such as email or scheduling tools) strictly to operate our business, and only under confidentiality agreements.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

Under GDPR, you have the right to access, rectify, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at hello@lustracar.online or by phone at 680 147 257.

7. Cookies

Our website may use cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

8. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

LustraCar Detailing
C. de Federica Montseny, 2, 28914 Leganés, Madrid, Spain
Phone: 680 147 257
Email: hello@lustracar.online

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